Now offering Gift Cards
Please click on link below for gift cards
Refund/Return policy: Clean , Unused nets can be returned for exchange or refund
(refunds are for cost of net only, shipping paid is not refundable) .
Nets must be returned within 30 calendar days of receipt of product,
Items received after 30 days without prior approval will be subject to 25% restocking
Returns can be sent to Hay Burners Equine LLC, 768 Turner Rd, Palmyra NY 14522.
You MUST include your contact information and if you want refund or exchange.
We cannot process returns if we don't know who sent it.
If there is a error or a problem with your shipment please let me know right away, we aim to please!
Email is checked often and is preferred method of contact. We answer emails pretty quick.
Please check your spam boxes as sometimes our email responses end up there.
If you would like to call, the # is 315-871-7374 please leave message with your contact information and good time for return call. We are not normally near the phone to pick it up.
For email Just click on the mail symbol below.